Contact the European Union
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The future system for prior authorisation for travel into the EU (ETIAS) is currently not in operation. It will start operations in the last quarter of 2026. No action is required from travellers at this point.
For further information, check the ETIAS website.
How to get in touch with the EU
Call us
- Weekdays 9:00 - 18:00 CET
- Free of charge from anywhere in the EU
- In any EU official language, Ukrainian or Russian
Chat with us on social media
- In any EU official language, Ukrainian or Russian
- Weekdays 9:00 - 18:00 CET. If you write outside these opening hours, we will reply as soon as possible the next working day
Write to us
You will receive an answer within 3 working days in any EU official language, Ukrainian or Russian. More complex enquiries may take longer.
Meet us
The EU runs a range of local centres in all EU countries:
- Find the closest EUROPE DIRECT centre to meet, ask and discuss what the EU is doing for you
- Discover other EU centres responsible for specific EU policies or programmes
EU Offices
Plan your visit to a European institution, in person or virtually, and discover first-hand how the EU works.
Search for the contact details of each institution, body or agency.
Further Contacts
How to complain about breaches of European Union law and what procedures to follow.
The full list of press contacts and services for all EU institutions, bodies and agencies.
Interested in checking EU content on X, Facebook and other social media channels? Use this search tool to find social media accounts with EU input.
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